Privacy Policy

This Privacy Policy applies to the Hayat Wellness Center website.

Our website is primarily informational and is designed to help visitors learn about Hayat Wellness Center, our services, programs, and how to contact or visit us.

Other than the appointment request information described in Section 5, the website does not directly collect health information, medical records, intake information, payment card information, or other information related to the care you receive from Hayat.

Information handled separately in connection with appointments, intake, treatment, payments, or other services is subject to the privacy and confidentiality practices applicable to those services.

Like most websites, limited technical information may be generated automatically when you visit our website.

Depending on the technology used to operate the site, this may include information such as:

• browser and device type;
• operating system;
• pages viewed;
• referring page;
• approximate date and time of a visit;
• general website performance information; and
• IP address.

This information is used primarily to operate, secure, troubleshoot, and improve the website.

We do not use website activity to create advertising profiles about visitors across unrelated websites.

Our website may use cookies or similar technologies that are necessary for the website to function properly or that help us understand general website performance.

Cookies may be used to:

• maintain website functionality;
• protect the website and forms from abuse;
• remember basic website preferences; and
• understand general website usage and performance.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

Hayat Wellness Center does not collect health or treatment information directly through this website.

Information you provide separately in connection with an appointment, intake process, treatment, or other service is handled confidentially and in accordance with applicable law and Hayat’s applicable privacy and recordkeeping practices.

Please do not submit sensitive health or treatment information through website features that are not specifically designated for that purpose.

Our website includes an online booking feature. If you choose to request an appointment through the website, you provide that information directly to Hayat.

The booking form asks for:

• your first and last name;
• your date of birth;
• your email address;
• your phone number;
• the service, treatment options, and appointment time you select;
• a promotional code, if you have one;
• optional scheduling notes; and
• your consent to receive text messages about your appointment.

This information is used to reserve your appointment time, confirm your booking, contact you about your visit, and maintain a record of the appointment. A confirmation is sent to the email address you provide, and a notification is sent to Hayat staff. A private internal calendar entry may also be created for scheduling purposes.

Scheduling notes are optional and free-form. Please use them only for scheduling preferences, and do not include sensitive health or treatment information.

Deposits and payments are handled by a third-party payment processor on its own secure page. Hayat does not receive or store your full payment card number.

Text messages about your appointment are service messages related to a visit you have requested. You may ask us to stop sending them by contacting us using the information below.

Our website may direct you to separate services or systems for activities such as scheduling an appointment, completing required forms, or making a payment.

When you use a separate service, information you provide may be collected and processed through that service rather than through Hayat’s public website.

Those services may maintain their own privacy policies, terms, and security practices.

Our website may contain links to or content from third-party websites and services, such as maps, scheduling services, payment services, social media platforms, or other resources.

When you leave our website or interact directly with a third-party service, that provider may collect information according to its own privacy policy and terms.

Hayat does not control and is not responsible for the privacy practices of third-party websites or services.

Our website may display or link to reviews that clients have voluntarily made public through third-party platforms.

Information posted publicly through those platforms is governed by the platform’s own privacy practices and may be visible to others.

We encourage clients not to include sensitive health or treatment information in public reviews.

Limited technical information generated through use of the website may be used to:

• operate and maintain the website;
• identify and resolve technical problems;
• protect the website against misuse or security threats;
• understand general website performance; and
• improve the website and visitor experience.

We do not sell information about website visitors.

We use reasonable safeguards designed to protect the website and the systems used to operate it.

However, no website, network, or electronic system can be guaranteed to be completely secure.

Visitors should avoid sending sensitive health, financial, or treatment information through communication methods that are not specifically intended for that purpose.

We may update this Privacy Policy as our website, technology, services, or legal obligations change.

When this policy is updated, the Last Updated date at the top of the page will be revised.

We encourage visitors to review this page periodically for changes.